At Shop N Door, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage customer information when you visit or make a purchase from our website.

By using the Shop N Door website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When customers interact with our website, we may collect certain personal and non-personal information, including:

Personal Information

• Full name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment-related information for order processing

Non-Personal Information

• Browser type
• Device information
• IP address
• Website usage data
• Cookies and browsing behavior

This information helps us improve our services and provide a better shopping experience.

How We Use Customer Information

Shop N Door may use customer information for the following purposes:

• Processing and confirming orders
• Arranging product deliveries
• Providing customer support
• Responding to inquiries and requests
• Improving website functionality and user experience
• Sending order updates and service notifications
• Preventing fraudulent activities and maintaining website security
• Conducting internal analytics and performance monitoring

We only collect information that is necessary for legitimate business purposes.

Protection of Personal Information

We take reasonable security measures to protect customer data from unauthorized access, misuse, disclosure, or alteration.

Our website systems and operational procedures are designed to help maintain the confidentiality and security of customer information. However, while we strive to use commercially acceptable security methods, no online platform can guarantee absolute security.

Sharing of Information

Shop N Door respects customer privacy and does not sell, rent, or trade personal information to third parties.

Customer information may only be shared with trusted third-party service providers when necessary for operational purposes, including:

• Courier and delivery partners
• Payment processing providers
• Website and technical service providers
• Legal authorities when required by law

All third-party partners are expected to maintain the confidentiality and security of customer information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may help us:

• Understand customer preferences
• Analyze website traffic
• Improve website functionality
• Remember customer sessions and settings

Customers can choose to disable cookies through their browser settings, although some website features may not function properly as a result.

Marketing and Promotional Communication

Customers may occasionally receive promotional messages, product updates, or special offers from Shop N Door.

Customers may opt out of marketing communications at any time by contacting our support team or following unsubscribe instructions where available.

Third-Party Links

Our website may contain links to third-party websites or services. Shop N Door is not responsible for the privacy practices, content, or policies of external websites.

Customers are encouraged to review the privacy policies of any third-party platforms they visit.

Customer Rights

Customers have the right to:

• Request access to their personal information
• Request corrections to inaccurate information
• Request deletion of personal data where legally applicable
• Contact us regarding privacy-related concerns

To exercise these rights, customers may contact us through the website chatbox support.

Data Retention

We retain customer information only for as long as necessary to fulfill business, legal, operational, and security purposes.

Once information is no longer required, we take reasonable steps to securely remove or anonymize it.

Children’s Privacy

Shop N Door does not knowingly collect personal information from children under the age permitted by applicable laws. If such information is identified, we will take appropriate steps to remove it.

Changes to This Privacy Policy

Shop N Door reserves the right to modify or update this Privacy Policy at any time without prior notice.

Customers are encouraged to review this page regularly to stay informed about how we protect customer information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our support team through the chatbox available on our website.

Your trust is important to us, and we are committed to maintaining the privacy and security of your information.